Operator's notes
When a Team Owns a Result It Can't Control
A team gets responsibility for a launch result, but not all the levers. Fair pay starts with the part of it they can actually move.
June 25, 2026
Operator's notes
When the Off-Season Comes, Should Pay Drop Too?
When revenue drops in the off-season, should pay drop with it? Sometimes a slow month needs different work, not less of it.
June 18, 2026
Operator's notes
A Job Description and a Pay Formula Are Different Tools
A job description lists everything that matters. A pay formula does the opposite — it points at the few things that matter most.
June 16, 2026
Operator's notes
The Bonus Was Fair. That Was the Problem.
I added a prize for the best performer. It was fair, the winner was fair — and after a few months it stopped motivating anyone else.
June 11, 2026
Operator's notes
I Had Defined Activity Better Than I Had Defined Quality
I gave my SMM manager clear targets: posts, stories, replies. It worked, until I realized I'd defined activity better than quality.
June 9, 2026
Operator's notes
The Revenue Bonus That Worked Almost Too Well
Hit the threshold, get a bonus. Then I saw what the formula was really teaching my team.
June 4, 2026
Operator's notes
I Quit Cold Outreach Before I Knew If It Worked
Not because it failed — because of how it felt to run it. A growth strategy has to fit the person running it every day.
June 2, 2026
Operator's notes
I Used to Confuse 'Equal' Pay With 'Fair' Pay
Same role, same salary, different impact. That's where equal pay quietly becomes unfair.
May 28, 2026
Operator's notes
When a Clear Role Becomes a Ceiling
An employee told me he was leaving — and it wasn't about money. A clear role can still become a ceiling.
May 26, 2026
Operator's notes
The Crisis That Taught Me What Delegation Really Means
Forced out of our retail space before peak season, I finally faced a question I'd avoided for years: how do you pay a team fairly when the work changes?
May 22, 2026
Operator's notes
Not Every KPI Deserves to Affect Pay
More KPIs don't make compensation fairer. A metric should affect pay only if it passes a few tests.
May 12, 2026
Operator's notes
A Spreadsheet I Built for One Employee Is on Product Hunt Today
The original was 13 rows inside my management file. Today it's a product anyone can try.
May 8, 2026
Operator's notes
The Spreadsheet That Became a Product
After closing a business I ran for 15 years, one spreadsheet kept pulling me back. Here's how it became PayByResult.
May 6, 2026
Operator's notes
I Tested 4 Ways to Pay People Over 15 Years. Only One Worked.
Flat rate, rate + % of sales, fully variable, KPI-weighted. After 15 years running a business, only one model worked consistently.
April 21, 2026
Operator's notes
Most Agencies Run on KPIs — But Pay People Like They Don't
Agencies measure everything — reach, delivery, quality. So why does the logic disappear when it's time to decide pay?
April 16, 2026
Operator's notes
From a Spreadsheet to AI: 15 Years of Building Pay Formulas
How a basic Excel spreadsheet for paying my team evolved over 15 years into a KPI-based pay formula — and became the prototype for PayByResult.
April 14, 2026